Frequently Asked Questions
How soon will I receive my final images?
Real Estate photos are typically delivered within 24-hours of photoshoot start time. When possible, they will be delivered sooner. You will receive an email with a link to download your photos in both a high resolution file size for printed materials and a low resolution file size suitable for uploading to the MLS and agent’s use on social media.
Can I give these images to the homeowner? Builder? Stager? Anyone?
No. Property images are licensed to the listing agent for the purpose of marketing and listing the property for sale. Green Iris Studios retains the copyright for all photographs produced. Additional licensing options are available, however, so please get in touch to discuss.
Do you charge travel fees?
Green Iris Studios serves Columbia and the greater Midlands area. No travel fees are charged for shoot locations within 20 miles from our base location in Chapin/Spring Hill. Distances beyond that radius maybe subject to a travel fee. Please inquire for further information or click here to estimate travel miles.
How long does a photoshoot take?
The average real estate photoshoot takes approximately 60-90 minutes on-site. This includes all interior and ground-based exterior photography. Extended time or additional visits may be necessary for twilight imaging.
When & how do I pay you?
Payment is typically made at the time of the shoot by credit card, cash or check. Invoice must be paid in full before final images are delivered. We use Square to accept Visa, MasterCard, AmEx & Discover. A service fee of 3% is applied to all Square transactions.
Can you just Photoshop that?
Photoshop is an awesome tool and we use it daily but there’s no substitute for getting the shot right in-camera! Check out our Photoshoot Prep Guide for tips on preparing your home ahead of time. Note that most visible home blemishes may not be edited out per MLS rules.
What is your cancellation policy?
Cancellations must be made at least 24-hours before scheduled photoshoot start time. Photoshoots cancelled less with than 24-hours notice may be subject to a cancellation fee. More info can be found in the Terms of Service section.